Shipping Policy
We’re happy to offer Free Standard Shipping on all orders over $60!
Where’s my order?
Your order goes through the following steps once it has been placed. You will receive 3 emails: Order Confirmation, Shipment Confirmation and Delivery Status Notification.
1. Order Confirmation 2. Shipment Confirmation 3. Order Delivered
How long does it take to receive my order, and how much will it cost to ship?
Please note that Delivery Time = Production Time + Process Time + Shipping Time.
We have our fulfillment centers located both in the US and overseas to keep the best pricing for customers. Therefore, processing and shipping time vary among product types.
- Production Time: All orders are processed within 3 – 5 business days.
- Processing Time: It takes 1 – 3 business days to ship your order to our warehouse, put your name and address on it and ship out.
- Shipping Time: Shipment takes 10 – 15 business days (depends on the destination) from the date it is shipped out, not the date when the order is placed.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email. - Shipping Cost:
- Standard shipping: $5.99.
- Expedited Shipping: $12.99.
- 5-10 Days Express Shipping: $29.99
- FREE SHIPPING for ALL ORDERS OVER $60
As we are a print-on-demand company, so it takes 5-7 business days to process the products. Customers, please give us several days depends on the product type that you ordered. Ninety-five percent of our orders are fulfilled within 5 business days for all products
We ship our domestic orders with USPS, UPS, DHL, FedEx, OSM depend on recipient address to improve delivery speed and cost-effectiveness.
It could take 10-15 business days for delivery within the U.S.
It takes 2-3 weeks for delivery with international orders.
Yes! We will send you a tracking number via email. In some cases, it can take up to 7 days. You can later track your Order by clicking on “Track Your Order” in the Main Menu.
If you didn’t receive an email, please contact us, so we can provide you with the information, before making a Chargeback, in some cases, Emails don’t get send automatically.
To check on the status of an order please use the tracking number that we send to your email.
If you have ordered several items, they are often shipped out in separate packages so you may receive them on different days. You will receive an email with a tracking number for each package sent.
If you need more assistance tracking your order, contact us at support@dopaminegearshop.com with your order number.
- Shipping Cost:
- Standard shipping: $5.99.
- Expedited Shipping: $12.99.
- 5-10 Days Express Shipping: $29.99
- FREE SHIPPING for ALL ORDERS OVER $60
Note: *All prices in USD
Orders usually ship 5-7 days from the date the production process started. Actual shipping times and delivery dates may vary depending on local postal service in your area.
As we are a print-on-demand company, so it takes 5-7 business days to process the products. Customers, please give us several days depends on the product type that you ordered.
Your order will arrive approximately 10-15 business days after it’s shipped. We use different shipping partners, but final delivery is usually via USPS, DHL, OSM depend on recipient address to improve delivery speed and cost-effectiveness
For international shipping please give us 2-3 weeks. Final delivery is usually via your local postal service.
Express shipping options available for domestic orders at an additional cost. Express shipping guarantees your order will arrive in 7-10 business days
To check the estimated delivery date on your receipt or reach out to our team at support@dopaminegearshop.com
Yes, we can send shipments to PO Boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses. Once the package enters the military mail system, tracking ceases to update for military security reasons.
Yes! Shipping is available worldwide through a variety of different carriers.
Express Shipping 5-10 days via DHL Shipping (only USA)
Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can experience delays updating their site or delivering an order. If the tracking number is still not working within 4 business days then processing time policy, please contact us at support@dopaminegearshop.com
If you did not receive a shipping confirmation email, the email may have been directed to your spam folder. If it is not there, please reach out at support@dopaminegearshop.com as we may have the incorrect email on file. Make sure to include the name on the shipping information, your email, and anything else that might be helpful!
If your package is marked delivered, but you never received it, follow these steps:
- Check around your home/apartment in case the postal carrier placed the package in an odd spot.
- Ask your neighbors as they may have received your package instead.
- Reach out to your local post office for information regarding the package.
- If you still cannot locate your package, please contact us at support@dopaminegearshop.com
We have a large assortment of products not stocked in the house when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once…they are on the way. If you believe error contact us support@dopaminegearshop.com.
Multiple orders placed on the same day cannot be combined.
We offer a 100% Satisfaction Guarantee- Which means we will refund your money if you are for any reason not satisfied with your order. Please check the refunds policy. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer.
Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address.
The shipping address is only changed before we ship it out to the shipping courier, it means that we are unable to change your shipping address when it’s in your way.
In this case, we suggest that you contact the shipping carrier by yourself to ask for their help.
When your order is shipped out. We are NOT allowed to change the shipping address anymore. In this case, contact support@dopaminegearshop.com immediately to get the tracking number. You need to follow your package and contact the carrier by yourself to change your delivery address.
Some countries may require import tax, duties and customs fees for the imports. These charges, if applicable, are determined and charged by the Customs office of your country. Paying these charges is your responsibility. There might also be delays in delivery times due to customs checks which are out of our control. For more information, please contact your local Customs office.
If you have any questions that are not on this FAQs page, please email us at support@dopaminegearshop.com